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The OMIC de Las Torres de Cotillas advice on summer sales (07/07/2009)

The Municipal Office of Consumer Information (OMIC) Cotillas Towers, to mark the start of the summer sales on 1 July, is again offering consumer advice Torreño municipality to enable them to cope better when to conduct business and find it advantageous.

"There is no better buy in the sales period, which acquires more discounted products, but you spend less money," said Francisco Sanchez, coordinator of the OMIC Torrena, who notes that in sales we must find the products to "lower price , but with the same quality. "

And in a year marked by the difficult economic situation we are in, the sales are to consumers as a good opportunity to do some shopping, saving some money.

So, before you go shopping during sales is advisable to consider that:

- The purchase must be an act thought, having bought only what is needed or to provide real satisfaction in this way ensures that purchases are truly profitable sales.

Make a list.

- Compare the price and quality of products in various establishments, is also a good way to save some more money.

- The act of purchase decision is always final consumer, it must not get carried away by the demands posed by window displays and advertisements.

Consumer rights

Apart from these premises, which are of interest to avoid excessive consumption in rebates from the OMIC Torrena recall, as is traditional at the beginning of each sales period, the consumers of their rights, so that from his knowledge can be enforced.

Thus, the consumer should know:

- When in an establishment bearing the sign "rebates" they must affect at least half of the items offered sell.

- If the sales do not affect the totality of what sold the establishment, the goods sold during the sales must be sufficiently differentiated.

- Products in rebates must be properly labeled, and with warranty certificate must also bear in sales time and under the same conditions.

- Establishments must properly label the products, including next to the old price lowered to provide a clear and complete information to the user.

- Discounted products can never be bad, from previous seasons or manufactured specifically for these sales.

A good way to be sure that the item is actually reduced and is in season, is to see it prior to the start of sales.

- Trade is obliged to accept credit cards and the same means of payment that the rest of the year and can not charge the customer charge a percentage fee if the payment is made by credit card.

- Has the right to demand purchase a ticket like any other time in sales, which included data from the seller, the price and VAT.

Is an essential document in order to make the change from the purchase, and especially to deal with any possible claim.

As for refunds, should distinguish between default return the product or for aesthetic reasons.

If the return is motivated because the item is defective, the user is entitled to practice setting will return.

However, if the return is for aesthetic reasons, consumers need to stick to established policy, it must be clearly and conspicuously advertised within the trade.

"Finally, if the consumer believes that a facility has not respected their rights as consumers, do not hesitate to request the claim form.

This should be in every user facilities available on request, "said Francisco Sanchez.

Source: Ayuntamiento de Las Torres de Cotillas

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